Call Bio1 for suicide cleanup

Preferred provider for USAA and
Farmers Insurance

24/7 Service
San Diego County: 619-432-5119
San Diego County: 858-939-9985
North County: 760-517-6552


Can I pay for a hoarding cleanup out of escrow proceeds?

We get this question a lot. Yes, payment can be postponed for a hoarding cleanup until the house is sold and the bill can be paid out of that. We would need to work with your listing agent to make sure the appropriate verbiage is added to the listing paperwork. Also, the cleanup would take place close to the listing go live date. The escrow company would have to confirm they have notated the additional verbiage related to paying for our fees. There is a 10% charge if escrow closes within 6 months of listing. There is an additional 5% charge is escrow closes after the 6 month mark.

Most residences are sold to an investor that may flip it or demolish it. If the seller wants to remodel after the cleanup, that would not be feasible.

Time for Spring Cleaning

  • Wipe down baseboards
  • Clean windows and window coverings
  • Replace furnace filter
  • Clean fridge and freezer
  • Clean fireplace
  • Get rugs cleaned
  • Replace dog bed
  • Polish hard flooring
  • Throw out old pantry items
  • Polish tarnished items
  • Dust above cabinets
  • Clean oven
  • Go through drawers and cabinets that have gotten cluttered
  • Clean under and behind appliances
  • Clean ceiling fan
  • Clean under bed
  • Clean stains on walls
  • Wash pillows
  • Change shower curtain
  • Donate clothes and shoes that you no longer use
  • Clean light fixtures
  • Prepare outdoor furniture for use
  • Clean window and sliding door tracks
  • Powerwash exterior
  • Get windows cleaned
  • Remove debris from gutters
  • Clean garage
  • Plant flowers

Do you do asbestos cleanup?

Biohazards are potentially infectious materials that come from a human or animal.  Although asbestos is harmful, it is categorized as a chemical health hazard not a biohazard.  We do not offer asbestos cleaning services.  The same applies for meth labs and fentanyl contamination.

Can you file the insurance claim on our behalf?

In general, this is not something we can do. Due to the prevalence of insurance fraud, most insurance companies need someone who is a friend or relative of the policyholder to initiate the claim. In cases where the policyholder has passed, we can sometimes initiate but it still needs a friend or relative to confirm that the claim is legitimate.

Once the claim is filed and a claim number is obtained, Bio1 can manage the claim with the insurance company on your behalf. We do insurance claims all the time and speak their language so it progresses more smoothly when we manage it. During this time, it is best to direct all calls and questions from the insurance company to us.

Removing body fluids from seats of a vehicle

We receive many calls about urine or blood in the seats of a car. Since vinyl and leather are not porous, we are usually able to salvage the seats. Sometimes, the stitching is such that there are areas we cannot properly clean.

In the case of fabric seats, the fluids have not only penetrated the fabric but also the cushion below. Any treatment we do on the top of the fabric is not going to suck the fluids out of the cushion. In these cases, the contaminated sections of the seats need to be cut out to avoid odors in the future.

Your auto insurance may cover this so always good to file a claim and then call us once you have a claim number.

How do you handle a residence with a decomposed body?

The smell from this type of event permeates into porous items. We follow this general practice:

  1. Clean up the biohazard where the trauma happened
  2. Have the next of kin remove items they want to keep from the home
  3. We haul away the remaining belongings
  4. Odor removal

Our odor removal equipment neutralizes the smell in the air not in the belongings so leaving the belongings there does not allow the smell to be eradicated.

Do you use electrostatic spray guns for COVID cleaning?

There is a lot of media attention on spray guns and many companies touting their use of electrostatic spray guns as being the state of the art in applying disinfectant.  What they do not tell you about is that electrostatic spray guns are only superior when applied to conductive surfaces.  Look around your work area.  Most of the surfaces are non-conductive. 

Bio1 offers two types of COVID cleaning.  One is with a fogging machine.  This sprays disinfectant.  The other is manual wiping.  Manual wiping is superior because it has both the chemical action as well as friction which helps break down the protein shell of the virus. 

Please do not be tricked into thinking that electrostatic is a superior method or other methods are inferior. 

See this impartial article from the US Environmental Protection Agency.

A surface needs to have a negative charge for the electrostatic sprayer to properly coat it.  It is not like the sprayer stops once a surface is thoroughly coated.  It just keeps spraying and at that point, is not different than a fogging machine.

Are you part of a parent company?

We are not. We are a small business independent of the franchise with a similar name. We don’t have a call center or answering service to take calls. We have been in San Diego since 2015. The other company that claims to be the “most trusted” opened in the summer of 2020.

What questions should I ask a COVID-19 cleaning service?

1. What kill time do they use?

2. What is the kill time for their disinfectant?

3. Is their disinfectant on the CDC list for human coronavirus?

4. How do they measure the concentration of the solution?

5. What do they do about electronics?

6. What do they do about food items?

7. What do they do about documents and other paper products?

For a hoarding cleanup, does haul away include filth cleaning?

Not usually. We need to haul away the unwanted items so that we can properly assess what needs to be cleaned. We prefer to do a walk through with the customer after the haul away and understand specifically what cleaning tasks the customer desires. There is no way for us to know what filth lies underneath the clutter so we cannot accurately quote the cleaning before the haul away activities are completed.